Terms of Service

1. What We Sell

 

Mallet Pro sells splint kits, replacement splints, and tape for people treating mallet finger injuries. We also provide educational materials and instructions.

 

Our products are supplies and educational resources only. We do not sell medical devices intended to diagnose, treat, cure, or prevent any disease or condition.

 

2. This Is Not Medical Advice

 

Nothing on this website replaces professional medical care. Mallet finger must be diagnosed by a qualified medical professional (physician, nurse practitioner, or physician assistant) using appropriate examination and imaging such as x-rays.

 

By purchasing from us, you confirm that:

• You have received a mallet finger diagnosis from a medical professional, OR

• You are purchasing on behalf of someone who has received such a diagnosis from a medical professional

 

Do not use this product for self-diagnosis. If you are unsure whether you have mallet finger, see a doctor.

 

3. Assumption of Risk

 

You are responsible for following the included instructions and any guidance from your medical provider. Treatment outcomes depend on many factors outside our control, including:

• Proper splint technique

• Consistent wear

• Severity of your injury

• Your overall health

 

By purchasing, you accept that results vary and Mallet Pro cannot guarantee any specific outcome. 

 

4. Limitation of Liability

 

To the maximum extent permitted by law, Mallet Pro's total liability for any claim related to our products or website is limited to the amount you paid for your order.

 

We are not liable for any indirect, incidental, or consequential damages, including but not limited to:

• Treatment failure or poor outcomes

• Lost wages or productivity

• Pain and suffering

• Damage to objects that make contact with the splint

• Additional medical expenses

 

5. Product Descriptions

 

We try to display our products accurately, but we cannot guarantee that colors, dimensions, or descriptions are perfectly accurate. Minor variations are not grounds for return.

 

6. Pricing and Payment

 

All prices are in US dollars. We reserve the right to change prices at any time. Payment is processed securely through our website at the time of purchase.

 

7. Shipping

 

We ship via USPS First Class Mail with tracking to addresses within the United States. Delivery typically takes 3-5 business days. We are not responsible for delays caused by USPS or incorrect addresses provided by the customer.

 

For international shipping inquiries, contact orders@malletpro.com.

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8. Returns and Refunds

 

If you are not satisfied with your purchase, contact returns@malletpro.com within 30 days of delivery. We will work with you to make it right, which may include a refund or replacement at our discretion.

 

9. Intellectual Property

 

All content on this website - including text, images, videos, and instructions - is owned by Mallet Pro and may not be copied, reproduced, or distributed without written permission.

 

10. Privacy

 

Your privacy matters to us. Please see our Privacy Policy for details on how we collect and use your information.

 

11. Changes to These Terms

 

We may update these terms from time to time. Changes take effect when posted to this page. Your continued use of the website after changes are posted means you accept the new terms.

 

12. Governing Law

 

These terms are governed by the laws of the State of Colorado. Any disputes will be resolved in the courts of La Plata County, Colorado.

 

13. Contact

 

Questions about these terms? Email us at info@malletpro.com.